Delivery Issues

  • Undelivered Orders: If your order is marked as delivered but has not been received, please contact us within 4 days. We will investigate the issue and assist you in resolving it.
  • Incorrect Addresses: Please double-check your shipping address before placing your order. If the address is incorrect and the order has already been shipped, we may not be able to redirect it.

For any questions or concerns regarding your delivery, please contact our customer service team.

Or mail us at connect@ayushalya.com or call us at +91 9169164436.

 

Shipping Policy for Ayushalya

Domestic Shipping
  • Order Processing Time: Orders are typically processed within 1-2 business days.
  • Shipping Carrier: We partner with reliable domestic carriers to ensure timely delivery.
  • Shipping Cost: Shipping costs are calculated based on the weight and dimensions of the products and the shipping address.
  • Shipping Time: Estimated delivery time is 3-7 business days within India.
  • Tracking Information: Once your order is shipped, you will receive a tracking number via email to monitor the progress of your shipment.
International Shipping
  • Order Processing Time: Orders are typically processed within 1-2 business days.
  • Shipping Carrier: We utilize international shipping carriers to deliver your order.
  • Shipping Cost: International shipping costs are calculated based on the weight and dimensions of the products, the shipping destination, and applicable customs duties and taxes.
  • Shipping Time: Estimated delivery time for international orders is typically 7-21 business days, but can vary significantly depending on the destination country and customs clearance processes.
  • Customs Duties and Taxes: Please note that international orders may be subject to customs duties and taxes imposed by the destination country. These charges are the responsibility of the customer.  
  • Tracking Information: Once your order is shipped, you will receive a tracking number via email to monitor the progress of your shipment.

Additional Information

  • Order Cancellation: Orders can be cancelled within 24 hours of purchase.
  • Returns and Exchanges: Please refer to our Return, Refund & Cancellation Policy for detailed information.
  • Lost or Damaged Shipments: In case of lost or damaged shipments, please contact our customer support team within 7 days of receiving the order.

Delivery Issues

  • Undelivered Orders: If your order is marked as delivered but you have not received it, please contact us within 4 days. We will investigate the issue and assist you in resolving it.
  • Incorrect Addresses: Please double-check your shipping address before placing your order. If the address is incorrect and the order has already been shipped, we may not be able to redirect it.

Note:

Shipping times may vary due to unforeseen circumstances, such as holidays, natural disasters, or customs clearance delays.

For any further questions or concerns, please contact our customer support team at connect@ayushalya.com or call us at +91-9169164436.

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